Driver requirements and documents
The renter and every driver must meet the same conditions:
- Minimum age of 18
- A valid driving licence for the vehicle category
- A passport (foreign visitors) or national ID card (Moroccans), shown in original at delivery
- Foreign licences: depending on your licence, Moroccan law may require an international driving permit or an official translation
- Only the renter and any additional driver named on the contract may drive the car
Price, payment and no deposit
The rental price, including any extras you choose, is shown when you book and stated on the contract. It is payable on delivery of the car, at the agency or by card if you prefer. No credit card is required.
There is no deposit: nothing is blocked on your card. Any amounts that become due during the rental (missing fuel, extra days, damage within the excess, fines) remain payable on return or as soon as they are established.
- Included: free delivery at Agadir Al Massira airport and Agadir hotels, unlimited mileage, basic insurance
- Optional extras: full insurance with zero excess, child seat, additional driver, GPS
Delivery, fuel and mileage
- At delivery and at return we inspect the car together and record mileage, fuel level and any visible damage
- Fuel: fuel is at your expense. Return the car with the same fuel level as at delivery; otherwise the missing fuel is charged at the agency rate
- Mileage: unlimited for the whole rental
- Territory: the car may only be driven in Morocco and may not leave the country
- Use: paved roads only. Tracks, beaches and dunes, racing, towing, sub-letting and paid transport of passengers or goods are not permitted
Insurance and excess
Every car is covered by the compulsory third-party liability insurance required under Moroccan law. Damage to the rented car is covered subject to an excess payable by the renter; its amount is given to you at delivery.
With the optional full insurance (zero excess), you pay nothing for covered damage to the car. Even with this option, the renter remains liable for:
- Damage caused by gross negligence or fault
- Driving under the influence of alcohol or drugs
- Driving by a person not named on the contract
- Use that breaks the rules above (off-road driving, racing, towing, etc.)
- Damage to tyres, rims, glass and the underbody
- Loss of the car's keys or documents
Accident, theft and breakdown
If the steps below are not followed, the renter may be held liable for the resulting loss.
- Inform us immediately by phone or WhatsApp
- Accident: complete a joint accident report (constat amiable) signed by both parties or, failing that, ask the police or the Royal Gendarmerie for a report. Hand it to us within 48 hours. Do not admit liability or settle with a third party
- Theft: file a complaint with the authorities within 24 hours and give us the complaint receipt and the keys
- Breakdown: report it straight away. Do not have repairs done without our agreement. If the breakdown is not your fault, we repair or replace the car as soon as possible, subject to availability
Fines, tolls, late return and cancellation
- Fines and tolls: traffic fines, parking, impound and motorway tolls are the renter's responsibility, including fines notified after the rental ends
- Late return: a grace period of 1 hour applies. Beyond that, an extra rental day is charged at the contract daily rate
- Extensions: must be agreed with us in advance, for example on WhatsApp
- Early return: no refund for unused days, unless agreed in writing
- Cancellation: free up to 48 hours before the scheduled delivery time. Later cancellations or no-shows may incur a fee communicated at booking
- Additional driver: available as an extra; the same age and licence conditions apply, and the driver must be named on the contract
The signed contract prevails
This page is a summary for convenience. The contract is governed by Moroccan law, and the signed rental contract prevails in case of any difference. See also our privacy policy, the documents needed to rent a car in Morocco, or book a car.
Frequently asked questions
Do I need a credit card or a deposit?+
No. A credit card is not required and there is no deposit: nothing is blocked on a card. You pay the rental on delivery, at the agency or by card if you prefer.
What happens if my flight is late?+
Give us your flight number when booking. Our agent follows the flight and waits for you in the arrivals hall.
What does the zero-excess cover not include?+
Damage to tyres, rims, glass and the underbody, lost keys or documents, and damage caused by gross negligence, alcohol or drugs, an undeclared driver or prohibited use.
Can I take the car to another country?+
No. The car may only be driven within Morocco.